Why doesn’t my password work?
- Did you enter a capital ‘W’ before your User ID number?
- Are you trying to use your Financials password? The first time you go into the PeopleSoft HR or Student systems, you have to set up your password in it.
- Are you trying to get into the PeopleSoft Finance or Student system rather than the PeopleSoft HR system? The PeopleSoft Finance system, PeopleSoft Student system and the PeopleSoft Human Resources system are three separate computer systems.
- Are you using your network/email password instead of your PeopleSoft password?
Where can I find out more information about password usage at the College?
Why are some menu options in a drop-down list and some just start with a dash?
Some menu items are nested under headings to help organize related pages. You can click on any link in the menu and it will take you to another page or another menu item.
Why do some menu options appear in the menu on the left and also in the box to the right?
To accommodate various styles of working. Some people prefer searching a list. Some people prefer icons and groups. As we add more self-service options, the groups to the right will increase.
Why can’t I remove my Main Phone Number?
The Main phone type is your primary phone number outside of work and is required for all employees. You can not delete it but you can control whether to display it or not in the online directory at: Self-Service > Personal Information > WMS Online Directory Options.
I wanted to update my primary emergency contact’s address information. He/she has the same address as I do, but the Edit Address button isn’t there until you remove the check mark for that statement. What’s going on?*
When the “Same as” checkboxes are checked, the address and/or phone information is a view of YOUR contact information. If the data is incorrect, please update the address and/or phone in self-service. Once your information is correct, it will show for your emergency contact who has the “Same as” checkboxes checked on.
