Course Materials
Websites
Manager Tools Coaching Model (streaming mp3)
Books
Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.
Change Your Questions Change Your Life by Marilee Adams. A leadership fable that shows readers how to consistently choose the questions that can lead them to success, both personally and professionally.
Drive: The Surprising Truth About What Motivates Us by Daniel Pink. In depth research challenges conventional notions about what motivates employees.
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