Healthcare support for Blue Cross Blue Shield (BCBS) members

Williams BCBS members can get care by phone (telephonic) or video (telehealth): You are covered with no copayment, co-insurance, or deductibles for visits by phone and video visits (telehealth) with any doctor or health care provider for any medical or behavioral health care you need. These visits can be made as a phone call or via video technology, including FaceTime or Skype. Keep in mind that most providers are indicating that they prefer to be contacted before you visit in person to limit exposure, so these tools are important resources. 

BCBS is removing co-payments, co-insurance, or deductibles for all outpatient, medically necessary coronavirus testing, counseling, supportive care, and treatment. If you think you need coronavirus testing or care, call your doctor or other health care provider. Note: You will still be responsible for your usual out-of-pocket costs for in-person care that is not for coronavirus.

If you have Blue Cross prescription benefits, you can get early prescription refills.

Prior authorizations and referrals: You don’t need to get authorization or referrals for outpatient coronavirus care.