A national unemployment fraud scheme has been detected, in various states including Massachusetts, whereas criminal enterprises are attempting to file fraudulent unemployment claims through The Department of Unemployment Assistance’s (DUA) system.
Several variations are being reported.
- Individuals receiving notification that their Unemployment Claim was received and approved. Following the notification, they receive a text message asking for their social security number when they did not apply for unemployment benefits.
- Individuals receiving unemployment payment ACH deposits with names other than their own and often from a different State.
- Individuals report that when attempting to apply for unemployment benefits, they are being told they have “already” applied.
HR is monitoring the DUA system for any unexpected claims, we will notify you if we receive an unemployment claim on your behalf.
If you believe someone has applied for unemployment benefits using your personal information, call the DUA customer service department at (877) 626-6800. You can also report using the fraud reporting form at https://www.mass.gov/info-details/report-unemployment-benefits-fraud.