Coping & Dealing with Difficult Personalities (8/9)

Coping & Dealing with Difficult Personalities
facilitated by e4health, Williams Employee Assistance Program
Wednesday, August 9, 2017
1:00 p.m. – 2:00 p.m.
Sawyer Library, Mabie Room
Registration required, register below.

Learning to manage difficult people is critical for personal and professional success. However, before you can deal effectively with a difficult person, you must understand your personal communication style, which influences how you perceive and respond to different personality types. Participation in this workshop will help deepen your self-awareness and empathy in interactions with difficult coworkers, clients, managers and family members, and teach you techniques for avoiding potential and unnecessary conflict.