“The communities that we build together, the college campuses that we build together, are such a fascinating mix of diverse peoples who are trying to figure out how to live together, and work together, and most importantly learn together. ” -Maud Mandel, President
Welcome to the Manager Suite!
Here you’ll find course materials, links, books, and articles on a variety of topics. Our goal is to provide you with the information and resources you need to succeed as a manager at Williams. If you have suggestions for other topics or resources we should add, email Human Resources.
Our content is divided into two broad headings:
- Supervisory Skills
Topics useful for anyone that has a direct report or substantially directs the work of another person. Includes program pages from the Supervisory Training Series. - Management Skills
Topics useful for those whose scope of work has broad influence and requires significant strategic planning and team leadership skills. Includes program pages from the Managers Series.
Supervisory Skills
Topics useful for anyone that has a direct report or substantially directs the work of another person.
This section includes topics from Supervisory Training Series, a series of 12 monthly training programs on supervisory skills. The program is divided into four large sections as described below. Click each tab to find program materials from each section.
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The Management Consultation and Support Line line is a dedicated number, staffed by senior clinical consultants who are specifically equipped to provide high level consultation and response around critical incidents, performance issues, and sensitive or high risk cases. Click here for more details.
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Slides
Participant Guide
Links
Listening: a LinkedIn Learning playlist
Related Courses
Communications Lab 1: Listening Skills
Books
Rosenberg, Marshall B. Nonviolent Communication: A Language of Life. , 2015. Print.
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Course Materials
Feedback for Supervisors Participant Guide
Listening, Giving & Receiving Feedback: Executive Summary
Links
Communication: a lynda.com playlist
Top 20 Best Books on Communication and Listening ...
Related Courses
Communications Lab 2: Giving and Receiving Feedback
Books
Giving Effective Feedback: Check in Regularly, Handle Convversations, Bring Out the Best. , 2014. Print. [Harvard Business Review 20 Minute Manager Series]
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Course Materials
Emotional Intelligence and Difficult Conversations: Executive Summary
Links
Having Difficult Conversations on LinkedIn Learning
Leading with Emotional Intelligence on LinkedIn Learning
Difficult Conversations on HBR.org
Emotional Intelligence on HBR.org
Ask A Manager A workplace advice log by Alison Green. People write in with all sorts of issues, as you read them and the responses you get a sense that a) you’re not alone, and b) you start to see the columnist’s approach to how to handle different kinds of situations.Related Courses
Dealing with the Elephant in the Room: How to Discuss Almost Anything
Books and Book Chapters
Goleman, Daniel. Emotional Intelligence. New York: Bantam Books, 1995. Print.
Singh, Dalip. Emotional Intelligence at Work. , 2015. Print.
Weeks, H. How to Disarm Combative Conversations in Harvard Business School Publishing Corporation. (2010). How to get your message across. Boston, MA: Harvard Business School Publishing.
Articles
Weeks, H. (2001). Taking the stress out of stressful conversations. Harvard business review, 79(7), 112-120.Weeks, H. (2003). The art of the Apology. Harvard Management Update, 8(4), 10-11.
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Course Materials
Links
David Rock – Your Brain At Work
Beverly Ryle – Prioritizing Grid – a web based application to prioritize a list of any kind or length
One on one Form- a format for one on ones with your direct reports from manager-tools.com
How to Make Weekly 1-On-1's more useful for your team - Alison Green
4 Time Management Beliefs That Are Hurting You | The Fast Track
100 time, energy, and attention hacks to become more productive
Achieve Your Goals- The Simple Trick That Doubles Your Odds of Success
How to be the most productive person in your office — and still get home by 5-30 p.m. – The Week
Managing Overwhelm, Time Pressures, Reduce Stress – Institute of HeartMath
Science Says You Shouldn't Work More Than This Number of Hours a Week
The Eisenhower Decision Matrix- How to Distinguish Between Urgent and Important Tasks
Related Courses
Productivity Boosters: Theories, Tools, and Practices
Books
Allen, D. (2001). Getting things done: The art of stress-free productivity. New York: Viking.
Fiore, N. A. (2007). The now habit: A strategic program for overcoming procrastination and enjoying guilt-free play. New York: Tarcher/Penguin.
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Course Materials
Outline of Delegating Tasks to Your Team
Delegate to Motivate flip charts
16 reasons theyre not doing what theyre supposed to do
Websites
Delegating Tasks to Your Team on LinkedIn Learning
How to Delegate When You Desperately Don’t Want to Let Go
Master the Art of Delegation by Avoiding These 5 Mistakes
Resisting Delegating Work? How to Move More to Your Team
Books
Delegating Work: Match Skills with Tasks, Develop Your People, Overcome Barriers. , 2014. Print.
Heller, Robert. How to Delegate. New York: DK Pub, 1998. Print.
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Course Materials
Interviewing - Getting the Right People In the Door Prezi by Danielle Gonzalez
Websites
Hiring Your Team with Cindy Mayer on LinkedIn Learning
Why Hiring for Cultural Fit Can Thwart Your Diversity Efforts on HBR
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Related Course
- Performance Development Presentation 2014 by Martha Tetrault
- Goal Setting for Managers
- Performance Development Information Session for Supervisors
- Performance Development Info Session – General Audience
- Making the Most of Your Performance Review
Websites
How to Make Performance Evaluations Useful to Your Team by Alison Green
Lynda.com Playlist on Performance Development
Podcast: The Management Trininity: Coaching
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Course Materials
Avoiding Supervisory Pitfalls Information Sheet
16 reasons theyre not doing what theyre supposed to do
Relevant College Policies
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Course Materials
Leave, Absences, and Accommodations - October 2020
Williams Policies
Sick Leave
Family and Medical Leave Act (FMLA)
Parental Leave Options
Short-term Disability
Disability Policy
Workers’ Compensation
Light Duty PolicyAdditional Links
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Course Materials
Developing High Performance Teams by Bob Wright
Team Dynamics in Process Simplification
Related Courses
DiSC Personality Assessment (a team building personality assessment tool)
Liberating Structures - a menu of structured activities suitable for a variety of purposes
Books
The Five Dysfunctions of a Team by Patrick Lencioni
Videos
Building High Performance Teams on lynda.com
Leading and Working in Teams on lynda.com
Websites
Why Trust is Critical to Team Success
Forming, Storming, Norming and Performing: Understanding the Phases of Team Formation
HR Pipeline: Focus on 3 Needs to Improve Team Performance
How Criticizing in Private Undermines Your Team
4 Costly Mistakes Teams Make When Collaborating | The Fast Track
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Course Materials
Profesional ethics from eph-hrWebsites
Business Ethics with Bob McGannon on LinkedIn Learning
Internal Resources
Williams College Code of Conduct
RELATED POLICIES:
Drug and Alcohol Policy
Scientific Misconduct
Sexual Harassment Policy
Non-discrimination Policy
Equal Employment Opportunity Policy
Computing Ethics and Privacy Policy
Employment of Family Members
Confidentiality PolicyBooks
Maxwell, John C. Ethics 101: What Every Leader Needs to Know. New York: Center Street, 2003. Print.
Management Skills
Topics useful for those whose scope of work has broad influence and requires significant strategic planning and team leadership skills. Includes program pages from the Managers Series.
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