Course Materials




Manager Tools Coaching Model (streaming mp3)


Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.

Change Your Questions Change Your Life by Marilee Adams.  A leadership fable that shows readers how to consistently choose the questions that can lead them to success, both personally and professionally.

Drive: The Surprising Truth About What Motivates Us by Daniel Pink.  In depth research challenges conventional notions about what motivates employees.

Kaye, Beverly, and Sharon Jordan-Evans. Hello Stay Interviews, Goodbye Talent Loss: A Manager’s Playbook. , 2015. Print.