Course Materials
Coaching for Supervisors – Participant Guide
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Websites
Coaching and Developing Employees, Lisa Gates on LinkedIn Learning
Manager Tools Coaching Model (streaming mp3)
Positive Inquiry Skills: Crafting Vital Coaching Questions
Inquiry Institute, home of the Choice Map and Q-Storming
Succession Planning: What is a 9-box grid?
The Many Benefits that Come from Stay Interviews by Dr. John Sullivan
RSA Animate – Drive: The surprising truth about what motivates us
Coaching problem employees: 2 last-chance solutions – ManageElite Blog
Books
Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.
Change Your Questions Change Your Life by Marilee Adams. A leadership fable that shows readers how to consistently choose the questions that can lead them to success, both personally and professionally.
Drive: The Surprising Truth About What Motivates Us by Daniel Pink. In depth research challenges conventional notions about what motivates employees.
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