Course Materials
Websites
Locke’s Goal-Setting Theory – Goal Setting Training From MindTools.com
You Can’t Manage What You Don’t Measure
How to Establish Effective Metrics for Evaluating Performance | HR Daily Advisor
Books
Certo, S. C. (2013). Supervision: Concepts and skill-building. New York: McGraw-Hill Irwin.
Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.
Drive: The Surprising Truth About What Motivates Us by Daniel Pink. In depth research challenges conventional notions about what motivates employees.
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