Course Materials
Websites
Increasing Empathy and Trust on LinkedIn Learning
Case Studies
My Manager Over-shares About His Personal Life and I Want Him to Stop
My New Coworker is Rude and Hostile to Clients
Articles
Why Fostering a Culture of Compassion in the Workplace Matters
Handling Grief at Work: What You Should–and Shouldn’t–Say
Handling Personal Tragedies Around You
What to Do When an Employee Cries at Work
How Not to Say the Wrong Thing
Manager’s Guide to Monitoring Stress
Created by and for the University of St. Matthews, this page still has useful general information for managers about this topic.
The Characteristics of a Helping Relationship by Carl Rogers
Books
Coaching for improved work performance
Includes a section on coaching for performance when an employee is struggling with personal issues.
Policies
Megamenu Social