Steering Through Troubled Waters - Helping Colleagues Under Stress

Course Materials

Participant Guide



Case Studies

My Manager Over-shares About His Personal Life and I Want Him to Stop

Telling a chronically tardy employee with child care issues that she has to be on time … without tears

My New Coworker is Rude and Hostile to Clients



Why Fostering a Culture of Compassion in the Workplace Matters

Handling Grief at Work: What You Should–and Shouldn’t–Say

What to Do When an Employee Cries at Work

How Not to Say the Wrong Thing




This Wasn’t Supposed to Happen to Me: 10 Make-or-Break Choices When Life Steals Your Dreams and Rocks Your World

Coaching for improved work performance

Includes a section on coaching for performance when an employee is struggling with personal issues.



FMLA Policy

Disability Policy

Light Duty

Short-Term Disability policy