Fitzwater, Terry L. The Manager’s Pocket Guide to Documenting Employee Performance. Amherst, MA: HRD Press, 1998. Print.
Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.
Drive: The Surprising Truth About What Motivates Us by Daniel Pink. In depth research challenges conventional notions about what motivates employees.