Coaching for Engagement


Word Choice Reference for Describing Performance


Collins, Jim. Good to Great: Why Some Companies Make the Leap and Others Don’t. London: Random house business, 2001. Print.

Fitzwater, Terry L. The Manager’s Pocket Guide to Documenting Employee Performance. Amherst, MA: HRD Press, 1998. Print.

Coaching for Improved Work Performance by Ferdinand Fournies. A structured, behavioral approach to effectively diagnosing and intervening to improve work performance.

Drive: The Surprising Truth About What Motivates Us by Daniel Pink.  In depth research challenges conventional notions about what motivates employees.

Related Courses

Coaching for Supervisors

Drive Book Discussion Group

Switch: How to Change Things when Change is Hard